Prime Minister’s Small Businesses & Industries Relief Package
Electricity Credit/Subsidy Package
Frequent Asked Questions (FAQs)
1) What is the eligibility criteria for the package?
All Commercial (up to 5KW) and Industrial (up to 70KW) consumers of electricity
connection installed before March 01, 2020, are eligible for the package.
2) Is there any priority for any specific geographical location?
This package is for all small businesses across Pakistan including Gilgit Baltistan and Azad
Jammu & Kashmir.
3) My business fulfills eligibility; do I need to apply to avail this package?
There is no need to apply; your respective DISCO will add the amount which will be shown
on your bills.
4) How much amount is credited for a particular consumer under the package?
The amount credited will be equal to sum of your electricity bills (including TV License,
FBR Taxes and Provincial Levies) for the months of May, June and July 2019. In case,
there is a difference you can call 118 or contact local DISCO office.
5) If my electricity connection is installed after July 2019 and before 01 March 2020 then
how much amount will be credited?
For eligible electricity connections installed after July 2019 and before March 01, 2020
data for first 3 months will be used for loading electricity credit. For consumer, for which,
less than 3 months’ electricity consumption data is available, total bills for the period will
be converted to three months (e.g. 1-month x 3 OR for 2 months’ x 3/2).
6) Is there any maximum credited amount limit?
Yes, there is a limit. For Commercial (up to 5KW) PKR 100,000/- and for Industrial (up to
70KW) PKR 450,000/- is the maximum limit.
7) What if my electricity cost is more than the maximum limit?
If the sum of your electricity bills for the month of May, June and July 2019 exceeds set
limit then only maximum ceiling amount will be credited i.e. for Commercial (up to 5KW)
PKR 100,000/- and for Industrial (up to 70KW) PKR 450,000/-.
8) Is there any specific time period in which I have to consume the credit?
Yes, you can use credit up to 6 months starting from billing month of May / June 2020 and
ending at October / November 2020.
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9) What if my credit amount is used before the 6 months?
The credit amount can be utilized within 6 months; if it is used before 6 months no
additional credit will be provided.
10) What if my credit amount remains unspent after the 6 months?
In that case, unspent amount will be returned back to the Government treasury.
11) What this package covers in electricity bill?
This package covers all the electricity cost of the specific period apart from arears.
12)I have arrears in my electricity bill, will this credit amount pay my arrears?
Since arrears are not covered through this credit amount, therefore amount of arrears is to
be paid by the consumer.
13)I have my business in rented place and electricity connection is in my landlord’s name
but I pay the bill. What should I do to get this credit?
Since, the subsidy is meant for the consumer of electricity and not for the owner of the
meter/connection. Therefore, the amount is already credited in the bill, is for you as a
14)I have my business in rented Place with a sub-meter and main connection is in the
name of landlord. What should I do to get this credit?
Those using sub meters, may contact the premises owner or owner(s) of electricity meters
for ensuring that the electricity credit is passed on pro rata basis to them.
15)I have my business in rented Place and pay fixed electricity cost to the landlord. What
should I do to get this credit?
The subsidy is meant for consumer of electricity and not owner of meter or the premises.
Thus if you are using rented premises, the electricity credit is meant for you and not for
the meter title owner or the landlord. In case your landlord is paying the electricity bill,
you must contact him to ensure that the subsidy is passed on to you.
16) Where do I register my complaint?
For complaints you can call 118 or visit the nearest office of the respective DISCOs